Friends and family pilot

Your first conversations start here.

We are completing live checks for the AI chatbot, business calls and texting before inviting the next group. Request access to hear when your team can begin.

The next pilot opens after chat, calls and texting pass live acceptance. We confirm trial dates, usage limits and any phone or carrier charges before activation.

The request opens a draft in your email app. Review it and send it to the Blendwave team. If the draft does not open, write to hello@blendwave.ai with your business name and what you would like to try.

What happens next

An invitation request is not an automatic account or channel activation.

  1. 1. Send your request.

    Share your business name, website if available, and the channel you want to explore.

  2. 2. The team reviews it.

    The Blendwave team will reply with the next step if the pilot is a fit.

  3. 3. Review your launch scope.

    After live channel acceptance, confirm your chatbot, call and text setup before bringing customers in.

What the pilot covers

Website channel

Web chat

Add your approved answers, preview a conversation and connect the widget to your website. Review the conversation and hand it to your team in the shared inbox.

The widget needs no phone number. Pilot admission waits for live channel acceptance.

Set up in your workspace

Business calls

Choose your greeting and how calls are handled: ring your verified phone, take a message or use an assistant. Review your number and call settings in Blendwave.

New number activation requires card setup, which is not available yet. Creating a workspace does not activate a phone number.

Carrier approval required

Business texting

Prepare your business details and texting registration in Blendwave. Follow the review status in your workspace before using the number for business texts.

Sending requires an approved business, number and consent. Carrier review is separate from account creation.

Email and social messaging are not available at launch. Bookings, purchases and other business actions need a separately verified integration.

Your first session

Use sample questions while you get comfortable. Bring customers in after you have checked the answers and handoff.

  1. Open your invitation.

    Use the email address that was invited and finish the account security steps. If the link has expired, ask the Blendwave team for a new invitation.

  2. Give it a few reliable answers.

    Add your business hours, services and common questions to Knowledge. Check the facts before enabling AI replies.

  3. Try a question and a handoff.

    Preview web chat, ask something your knowledge covers, then ask for a person. Find the conversation in Inbox and check that your team can take over.

  4. Tell us what felt right or got in the way.

    Include the page or channel, approximate time, what happened and what you expected. Leave passwords, keys and customer details out of your report.

A direct line to the Blendwave team

Need an invitation, help signing in or a place to share feedback? Choose the next step below.